Training

BSCTC offers training to all of their volunteers, so that they are better prepared for their role.

BSCTC offers FREE training courses for volunteers to help them in their volunteering roles.
Please note that the Skid Pan​ day is only subsidised by BSCTC - participants have to contribut to the cost.
Courses available​ include the following mentioned below.
MiDAS - A nationally recognised, assessment and training scheme for minibus drivers in the voluntary and not-for-profit sectors. MiDAS is administered nationally by CTA UK and provides organisations with the means to assess and train all their minibus drivers.
MiDAS provides both classroom-based theory training and an on-road driving assessment for all minibus drivers and is compulsory for volunteers wishing to drive a minibus.
 
Accessible MiDAS – as above with additional training on passenger assistance and the use of wheelchair accessible vehicles, for drivers who will be transporting passengers with disabilities
 
Passenger Assistant Training (PAT) - Developed jointly by CTA UK and Hampshire County Council, provides a nationally recognised standard of training to people whose role it is to provide care and assistance to passengers travelling by road.
 
Dementia Awareness - An area in which the company recognises the conditions and impairments of the many clients we have. Either Alzheimer Scotland or Age Scotland runs an excellent training session for us on this subject.
 
Stroke Awareness – We are currently looking for a new trainer for this course.
 
Visual Impairment Awareness – Sight Action send a trainer to carry out this course. Participants are given a good mix of classroom based and practical exercises so they get to grips with difficulties facing a person with a visual impairment.
 
Deaf Awareness – The trainer has lived with deafness all his life and brings an interesting and entertaining learning session to the table for his trainees.
 
Moving and Handling - This course covers all aspects of moving and handling related to Car Scheme use. After an introduction to the theory, students will be invited to take part in practical exercises including how to manoeuvre a wheelchair. This course is essential for all driving and shopping assistance volunteers.
 
Emergency First Aid - This is a 1 day, certificated course in Emergency First Aid training, delivered by a qualified trainer. It is an essential course for most volunteers, focusing on key life-saving skills, and provides an opportunity to learn the first aid response to the most common accidents and situations. It specifically contains information relevant to car scheme operations and likely scenarios. Participants are also taught how to use a defibrillator in an emergency.
 
Winter Driving - Living in the Highlands of Scotland can mean that we have more than our fair share of “winter roads”. This classroom based course offers advice on how to handle various road conditions, what to carry in your car, precautions to take when planning journeys, etc.
 
Skid Pan - The Transport Company offers subsidised rates for its volunteers to take up Skid Pan training from a service provider in Elgin.
 
Introduction to Befriending -  This one day course explains what Befriending is all about, who can be a volunteer befriender, what befrienders do and what they don’t do, and how befriending benefits members of the community who may be lonely or isolated. It is compulsory for all Befrienders.
 
Telephonist training - Car Scheme telephonists communicate with over 1000 clients of varying needs. They are therefore given customer care training through teamwork and sharing of experiences. We also have a responsibility to ensure that telephonists have knowledge of the basic rudiments of office ergonomics. It is compulsory for all telephonists.